After Trump won the Presidency, the panic buying stopped, and the gun market was suddenly flooded. That was good news for buyers looking to fill that empty spot in the safe or collection, but tough on manufacturers. In response, manufacturers cut prices by offering rebates, upgrades, or accessories. That’s great for those in the market, but what about the unlucky Joe who bought something the day before the rebate period, or the early adopter who bought the model when it was first introduced? Arex Rex, imported by the FIME Group, asked the same question? After some head scratching, the answer was obvious. Why limit it to new sales? If you believe in a product such as the Rex as strongly as Arex and FIME do, you have to put that same level of attention to the customer before and after the sale.
The original source is always the best, so I jumped at the chance to hop across the pond and visit the Arex factory in Slovenia with a few other select writers (Watch for the story in the coming weeks). While there, The Shooter’s Log got the scoop—the official announcement will hit the wires the wires on Wednesday—Arex will offer a free molded paddle holster to all Arex Rex owners through the end of the year. So, whether you bought your Rex pistol on day one or need to save a bit more before making a purchase, Arex and FIME have your back.
“We are not trying to buy the next customer with a rebate or freebie. We wanted to take care of all of our customers, by offering them the incentive—even after the sale. After all, they are all part of the Rex family,” said Walker English, director of sales for FIME Group.